Dutch-speaking Customer Service Alicante & Málaga
Full-time OR part-time · Hybrid after 2 weeks · Relocation package with paid flight and 3 months free accommodation · Permanent contract. Already living in the Málaga or Alicante area? You qualify for a €1,500 Local Joining Bonus after 6 months!
Are you ready to start a new adventure in Spain and build your career in customer service?
We are looking for Dutch-speaking Customer Service Representatives for a well-known telecom project in Alicante and Málaga. You will join a friendly international team and help customers with mobile, internet and TV-related questions. Whether you are looking for full-time or part-time work, this role offers flexibility, paid training and excellent opportunities for career growth.
What does a Customer Service Representative do?
As a Customer Service Representative, you will assist Dutch-speaking customers with questions about mobile services, internet connections and TV solutions. You will help solve technical issues, guide customers through installations and provide professional support via phone and digital channels. You may also identify opportunities to recommend relevant products or services, with full training provided before you start.
The perfect candidate:
Our ideal colleague is positive, service-minded and enjoys helping people. You communicate confidently in Dutch, are comfortable using technology and enjoy finding solutions to customer questions. Previous customer service experience is a plus, but not required. What matters most is your motivation, willingness to learn and ability to create a great customer experience.
Start dates:
Alicante: ● 7th of September, 21st of September, the 19th of October, the 9th of November
Málaga: ● 7th of September, 28th of September, the 19th of October, the 9th of November
Your responsibilities:
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Support Dutch-speaking customers with mobile, internet and TV-related inquiries
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Assist with SIM activation and mobile data setup
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Help troubleshoot internet and connectivity issues
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Guide customers through TV box installation and setup
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Provide professional and friendly customer service
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Identify opportunities for relevant cross-selling and upselling
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Maintain a high level of customer satisfaction and service quality
Your qualifications:
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Native-level Dutch (C2)
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Good English skills (B1 or higher)
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EU citizenship or valid Spanish residency
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Strong communication and problem-solving skills
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Comfortable working with technology and digital tools
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Customer-focused, positive and eager to learn
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Previous customer service experience is beneficial but not required
Salary & Benefits:
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Permanent Spanish employment contract
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Competitive salary based on chosen weekly hours (39h: €2,094/ 36h: €1,933 / 34h: €1,826 / 32h: €1,718)
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Performance bonus of up to 15%
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Paid four-week training programme
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Hybrid work model after 2 weeks
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Paid flight and 3 months free accommodation
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HR support with Spanish paperwork and administration
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Career development opportunities within the company
What do you gain from working with us?
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The opportunity to live and work in Alicante or Málaga
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A supportive Dutch-speaking team environment
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International work experience with a leading telecom project
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Flexible full-time and part-time contract options
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Clear career progression opportunities into roles such as Trainer or Team Leader
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A great work-life balance under the Spanish sun
Interested?
Send your CV to Cathrine@jobhuntworldwide.com
We respond within 24 hours.