Dutch-speaking Customer Service Alicante & Málaga

Full-time OR part-time · Hybrid after 3 months · Relocation package · Permanent contract

Are you ready to start a new adventure in Spain and build your career in customer service?

We are looking for Dutch-speaking Customer Service Representatives for a well-known telecom project in Alicante and Málaga. You will join a friendly international team and help customers with mobile, internet and TV-related questions. Whether you are looking for full-time or part-time work, this role offers flexibility, paid training and excellent opportunities for career growth.

What does a Customer Service Representative do?

As a Customer Service Representative, you will assist Dutch-speaking customers with questions about mobile services, internet connections and TV solutions. You will help solve technical issues, guide customers through installations and provide professional support via phone and digital channels. You may also identify opportunities to recommend relevant products or services, with full training provided before you start.

The perfect candidate:

Our ideal colleague is positive, service-minded and enjoys helping people. You communicate confidently in Dutch, are comfortable using technology and enjoy finding solutions to customer questions. Previous customer service experience is a plus, but not required. What matters most is your motivation, willingness to learn and ability to create a great customer experience.

Your responsibilities:

Support Dutch-speaking customers with mobile, internet and TV-related inquiries
Assist with SIM activation and mobile data setup
Help troubleshoot internet and connectivity issues
Guide customers through TV box installation and setup
Provide professional and friendly customer service
Identify opportunities for relevant cross-selling and upselling
Maintain a high level of customer satisfaction and service quality

Your qualifications:

Native-level Dutch (C2)
Good English skills (B1 or higher)
EU citizenship or valid Spanish residency
Strong communication and problem-solving skills
Comfortable working with technology and digital tools
Customer-focused, positive and eager to learn
Previous customer service experience is beneficial but not required

Salary & Benefits:

Permanent Spanish employment contract
Competitive salary based on chosen weekly hours
Performance bonus of up to 15%
Paid four-week training programme
Hybrid work model after three months
Relocation package and flight reimbursement
HR support with Spanish paperwork and administration
Career development opportunities within the company

What do you gain from working with us?

The opportunity to live and work in Alicante or Málaga
A supportive Dutch-speaking team environment
International work experience with a leading telecom project
Flexible full-time and part-time contract options
Clear career progression opportunities into roles such as Trainer or Team Leader
A great work-life balance under the Spanish sun

Interested?

Send your CV to Cathrine@jobhuntworldwide.com
We respond within 24 hours.